T&C's

Business name: Hill and Hound
Owner: Emma McMillan
Email: info@hillandhound.co.uk
Phone: +44 7974 305574

General information

This website is operated by Hill and Hound, a dog walking and pet care business based in the United Kingdom. By using this website or booking our services, you agree to this legal notice and any related terms and conditions.

Services

We provide dog walking and related pet care services as described on this website. All services are subject to availability and may be changed, suspended, or withdrawn at any time.

Owner responsibilities

By booking our services, you confirm that your dog:

is fit and healthy enough for walks

is up to date with vaccinations, flea treatment, and worm treatment

is not known to be dangerously aggressive or likely to bite

has no behavioural or medical issues that would make walking unsafe unless fully disclosed to us in advance

You agree to provide accurate and complete information about your dog, including any health conditions, behavioural concerns, medication, allergies, or special handling requirements.

Liability

We take reasonable care in providing our services. However, to the fullest extent permitted by law, [Your Business Name] shall not be liable for:

loss, injury, illness, or death of any dog unless caused by our negligence

damage, injury, or loss caused by your dog to any person, animal, or property

incidents arising from inaccurate, incomplete, or undisclosed information provided by the owner

delays or failure to provide services caused by events beyond our reasonable control

Nothing in this notice excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under the laws of England and Wales.

Off-lead walking

Dogs will only be walked off-lead where the owner has given prior permission and where we consider it safe and appropriate. Off-lead walking carries risks, and by giving permission you accept those risks.

Emergency veterinary treatment

If your dog becomes ill or injured while in our care, we will make reasonable efforts to contact you. If you cannot be reached and urgent treatment is required, you authorise us to seek veterinary care on your behalf. Any veterinary costs remain your responsibility.

Access to property

Where you provide us with access to your property, including keys, entry codes, or instructions, we will take reasonable care. However, we are not responsible for loss or damage caused by circumstances outside our control, including failures in locks, alarms, or third-party acts.

Website information

We make reasonable efforts to keep the information on this website accurate and up to date. However, we do not guarantee that all content is complete, accurate, or current at all times.

Intellectual property

All content on this website, including text, images, branding, and logos, belongs to [Your Business Name] unless otherwise stated. You may not copy, reproduce, or use any content without prior written permission.

External links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.

Governing law

This legal notice is governed by the laws of England and Wales. Any disputes arising in connection with this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about this legal notice, please contact:

Hill and Hound
info@hillandhound.co.uk
+44 7974 305574

Last updated: March 2026